Terms & Conditions

Terms of Service

1. Registration

To access certain features and sections of our website, you must register and create a free member account. During registration, you will be required to complete an online form with your name, email address, and a password. You are responsible for maintaining the confidentiality of your password and for any activities conducted under your account. Do not share your password with third parties. If you suspect that your password has been compromised, you must change it immediately.

2. Intellectual Property

All information, content, and graphic representations on our website, including but not limited to trademarks, logos, service marks, textual content, graphics, button icons, images, audio clips, data compilations, and software (collectively, the “Content”), are the property of Ayusutra, our affiliates, partners, or licensors, and are protected by Indian intellectual property laws.

You may not use, reproduce, duplicate, copy, sell, resell, access, modify, or otherwise exploit any part of this website or its Content without our express, prior written consent.

3. Product Usage

The effectiveness and nature of our products may vary depending on usage, storage conditions, or when combined with other ingredients. Changes due to these factors are beyond our control. Follow usage and storage instructions carefully.

Before using our products, read the instructions and check for any allergic components. Although our products are designed to suit most skin types, some individuals may experience sensitivity. Conduct a patch test on a small area before regular use. Discontinue use immediately if you experience adverse reactions and seek medical advice.

Ayusutra’s products are based on natural and ayurvedic formulations. Despite our efforts to ensure product safety, certain ingredients may cause allergic reactions or adversely affect individuals with pre-existing medical conditions. Review ingredients and usage instructions thoroughly and consult a medical professional if needed. Ayusutra is not responsible for any adverse reactions or product-related issues. Refer to the product packaging or leaflets for detailed liability and disclaimer information.

4. Your Obligations and Responsibilities

When using the Ayusutra website, you agree to comply with these Terms and Conditions and any special instructions posted on the site. You must act in accordance with the law, customs, and good faith. You may not alter the website or its Content in any way or impair its integrity or operation. If you breach these Terms and Conditions, you will be liable for any resulting losses or damages to Ayusutra, our affiliates, partners, or licensors.

5. Third-Party Links

Ayusutra is not responsible for the content of any external websites linked to or from our site. Links are provided for convenience and do not imply endorsement by us or our affiliates. Your use of third-party sites is at your own risk. We do not warrant or assume any responsibility for the actions, content, or services of such sites, including their privacy policies and terms of use. Review the terms and policies of any external sites you visit.

6. Special Features, Functionality, and Events

Occasionally, Ayusutra may offer special features, functionality, or events (such as contests or promotions) that may be subject to additional terms or policies. We will notify you of such terms if applicable. Your participation in these offerings signifies your agreement to the additional terms.

7. Submissions

We decline unsolicited suggestions and ideas. However, any feedback, suggestions, or information you provide (collectively, “Submissions”) will be treated as non-proprietary and non-confidential. By submitting, you grant us the right to use, reproduce, modify, adapt, publish, distribute, or display your Submission in any form or media. We may use your Submission without compensation and may not return it. You warrant that you own or control the rights to your Submission and that it does not contain harmful elements such as viruses or spam. You agree to indemnify us for any claims or damages related to your Submission.

8. User Content

You are responsible for any data, text, software, images, videos, or other materials (“User Content”) you upload or post on the website. This User Content is treated as a Submission under Section 7. You agree not to post content that is unlawful, harmful, defamatory, obscene, or infringes any intellectual property rights. We do not endorse or control User Content and are not responsible for its accuracy or quality. We reserve the right to remove any User Content that violates these Terms and Conditions or is objectionable.

9. Copyright Complaints

We respect intellectual property rights. If you believe that copyrighted material on our site infringes your rights, please email us at info@ayusutra.in with the following information: (i) identification of the copyrighted work, (ii) description of the infringing material, (iii) your contact information.

10. Representations and Warranties and Limitation of Liability

The Ayusutra website is provided “As Is” without any warranties, express or implied. We are not liable for any damages, including but not limited to business interruptions, data loss, or system failures, arising from your use of the site. Our maximum liability is limited to INR 2000. Claims related to these Terms must be brought within one year of the issue arising.

11. Indemnification

You agree to indemnify and hold Ayusutra harmless from any claims or damages, including legal fees, arising from your use of the site or breach of these Terms. This includes indemnifying us against claims related to software robots or other tools that impose undue burden on our infrastructure.

12. Disputes

All disputes regarding the website or these Terms shall be governed by Indian law and resolved in the courts of New Delhi, India. If arbitration is required, it will be conducted in New Delhi and be binding. If arbitration is not permitted, disputes will be submitted to the appropriate court in India.

13. General

These Terms constitute the complete agreement regarding your use of the website and supersede all prior communications. We reserve the right to modify these Terms at any time by posting changes on the site. Continued use of the website constitutes acceptance of the updated Terms. We may terminate any rights granted under these Terms and require immediate compliance. Any provision found to be unenforceable will not affect the remaining provisions.

Ayusutra is a registered trademark of Ayusutra Pvt. Ltd. All rights reserved.